Home Terms & Conditions

You are requested to read the Terms and Conditions ("Terms") carefully before continuing to use this site. Visitors to this web site are bound by the following Terms. If you do not agree with any of these Terms, please do not use this site. If you have any questions about these Terms, please contact us.

Disclaimer of Warranties, Inaccuracies or Errors

  1. Tikona Digital Networks Pvt. Ltd. ("TDN") will try to ensure that all information and recommendations, whether in relation to the products, services, facilities, offerings or otherwise (hereinafter "Information") provided as part of this website are correct at the time of inclusion on the web site. However, TDN does not guarantee the accuracy of the Information and makes no representations or warranties as to the completeness or accuracy of Information.
  2. TDN shall have an option but no obligation or commitment to update or correct any Information that appears on the Internet or on this web site.
  3. The persons receiving or viewing the Information are expected to make their own determination as to its suitability for their purposes prior to use or in connection with the making of any decision. No Information at this web site shall constitute an invitation to invest in TDN. Any use of this website or the Information is at your own risk. Neither TDN nor their officers, employees or agents shall be liable for any loss, damage or expense arising out of any access to, use of, or reliance upon, this website or the Information, or any website linked to this website.
  4. This website is controlled and operated from India and TDN makes no representation that the materials are appropriate or will be available for use in other locations. If you use this web site from anywhere outside India, you are entirely responsible for compliance with all applicable local laws.
  5. This website / information is provided to you on an "as is" and "where-is" basis, without any warranty. TDN, for itself and any third party providing materials, services, or content to this website, makes no representations or warranties, either express, implied, statutory or otherwise of merchantability, fitness for a particular purpose, or non-infringement of third party rights, with respect to the website, the information or any products or services to which the information refers.

Third Party Interaction and Links to Third Party Sites

  1. The website may provide links to other websites not in our control or in the course of serving advertisements to this website, a third-party advertiser may place or recognize a unique "cookie" on your browser. You acknowledge that TDN does not endorse these linked sites (even if they pop up in a frame) or any links contained in these linked sites. TDN will not be responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external web site to which this web site includes a link infringes the intellectual property rights of any third party)
  2. Unless otherwise stated, any correspondence, advertisement, purchase or promotion, including the delivery of and the payment for goods and/or services, and any other term, condition, warranty or representation associated with such correspondence, purchase or promotion or transaction, which you enter into while using the website is solely between you and the applicable third party. You agree that TDN has no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third party.

Limitation of Liability

In no event shall TDN be liable to the user of this website or any third party for any direct, indirect, incidental, special, punitive, consequential damages, or any damages whatsoever, including, but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses resulting from

  • the use or the inability to use our services or access content,
  • the unauthorized access to or alterations of your transmissions or data,
  • statements or conduct of any third party on the service, or
  • any other matter relating to the service, even if TDN has been advised of the possibility of damages.

Financial Transactions and Taxes

If you make any financial transactions on the website, including paying for network services fees, advertising banners, product placements, products or services, you may be asked for credit card or other payment information. You agree that all information you provide is accurate, complete and current and that you will pay all charges owed, including any applicable taxes. You agree that you are solely responsible for any personal income reporting and tax payments required of you by applicable government authorities.

Intellectual Property

  1. This website may contain material, including text, graphics and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by TDN or have been licensed to TDN by the owner(s) of those rights so that it can use this material as part of this web site. TDN retains copyright on all Information, including text, graphics and sound and all trademarks displayed on this web site are owned by TDN and used under License by TDN affiliates.
  2. You are hereby requested not to
    • copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), download, display, perform, reproduce, distribute, modify, edit, alter, enhance, broadcast or tamper with in any way or otherwise use any material contained in the web site. These restrictions may apply in relation to all or part of the material on the web site
    • copy and distribute this information on any other server, or modify or re-use text or graphics on this system or another system. No reproduction of any part of the web site may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or web site, whether in hard copy or electronic format, including postings to any other web site.
    • remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the web site
    • link to this web site
  3. The word 'Tikona' and all products and logos denoted with 'TM' or ® are trademarks or registered trademarks of TDN. TDN trademarks may not be used in connection with any product or service that is not a TDN product or service.

General Terms and Conditions

  1. TDN may not routinely monitor your postings to the web site but reserves the right to do so. However, in our efforts to promote good citizenship within the Internet community, if TDN becomes aware of inappropriate use of the web site or any of its Services, TDN will respond in any way that, in its sole discretion, TDN deems appropriate. You acknowledge that TDN will have the right to report to law enforcement authorities any actions that may be considered illegal, as well as any information it receives of such illegal conduct. When requested, TDN will co-operate fully with law enforcement agencies in any investigation of alleged illegal activity on the Internet.
  2. Submissions and unauthorized use of any materials contained on this web site may violate copyright laws, trademark laws, the laws of privacy and publicity, certain communications statutes and regulations and other applicable laws and regulations. You alone are responsible for your actions or the actions of any person using your user name and/or password. As such, you shall indemnify and hold TDN and its officers, directors, employees, affiliates, agents, licensors, and business partners harmless from and against any and all loss, costs, damages, liabilities, and expenses (including attorneys' fees) incurred in relation to, arising from, or for the purpose of avoiding, any claim or demand from a third party that your use of the web site or the use of the web site by any person using your user name and/or password (including without limitation your participation in the posting areas or your Submissions) violates any applicable law or regulation, or the rights of any third party. TDN reserves the right to terminate access to this web site at any time and without notice. Further this limited license terminates automatically, without notice to you, if you breach any of these Terms. Upon termination, you must immediately destroy any downloaded and printed materials.
  3. Telephony on Internet is permitted to a limited extent i.e. (i) from PC to PC within or outside India (ii) PC in India to Telephone outside India (iii) IP based H.323/SIP Terminals connected directly to ISP nodes to similar Terminals within or outside India. The Customers shall strictly comply with the above and the persons involved are liable to be proceeded with and punished.
  4. It is illegal to terminate Internet Telephony calls to any public telephone number (PSTN, ISDN, PLMN, etc.) in India irrespective of whether the same originates in India or abroad.
  5. TDN may at any time revise the Terms by updating the then-current version thereof posted on this web site. By using this web site, you agree to be bound by any such revisions and should therefore periodically visit this page of this web site to determine the most current version of the Terms to which you are bound. Certain provisions of the Terms may be superseded by expressly designated legal notices or terms located on particular pages at this web site.
  6. TDN may change the format and content of this web site at any time. TDN may suspend the operation of this web site for support or maintenance work, in order to update the content or for any other reason.
  7. Personal details provided to TDN through this web site will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.
  8. If you have a question or complaint, please contact us at corporate office. TDN reserves all other rights.

Undertaking, representation and covenants of the user

When using this web site, you expressly undertake, represent and covenant that you will not

  1. Restrict or inhibit any other user from using or enjoying this web site, including without limitation by means of "hacking" or defacing any portion of this web site.
  2. Transmit any information or software that contains a virus, worm, time bomb, Trojan horse or other harmful or disruptive component.
  3. Reproduce, duplicate, copy, sell, resell or exploit for any commercial or unlawful purposes, the Materials or any portion thereof, your right to use this web site, or your right to access any services offered or made available on or through this web site.
  4. Remove any copyright, trademark, or other proprietary rights notices contained in this web site or on any material downloaded from the web site
  5. Submit particulars that you do not have the right or authority to submit under any law or any contractual or fiduciary relationship (such as trade secrets and confidential information)
  6. Post or transmit to or from this web site any unlawful, threatening, libelous, defamatory, obscene, pornographic, offensive or other similar material
  7. Use the web site to conduct, or solicit the performance of, any unlawful activity or other activity which infringes the rights of others
  8. Interfere with or disrupt the web site or any services provided thereon or thereby, or any servers or networks connected to the web site, or disobey any requirements, procedures, policies or regulations of networks connected to the web site
  9. Frame or mirror any part of the web site without TDN's prior written authorization
  10. Use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the web site or the Materials provided on this web site
  11. Violate any law, regulation or contract.
  12. You will not impersonate any person or entity, misrepresent your affiliation with a person or entity, or misrepresent the origin of any content posted on or distributed through the Site.

Indemnification

You agree to indemnify, defend and hold TDN, its and their Affiliates and any of its and their directors, employees, advisors, suppliers, advertisers, agents or sponsors harmless from and against any and all claims, damages, losses, costs (including without limitation reasonable attorneys' fees) or other expenses that arise directly or indirectly out of or from (i) your breach of these Terms and Conditions; (ii) your violation of the undertaking, representation and covenants mentioned above; and/or (iii) your activities in connection with this web site.

Miscellaneous

In the event any provision of these terms and conditions is determined by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable such provision shall be deemed to have been deleted from these terms and conditions, while the remaining provisions shall remain in full force and effect. TDN's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither shall the course of conduct between the parties nor trade practice shall act to modify any provision of these terms and conditions.

Applicable Law and Jurisdiction

These terms and conditions are governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to these terms and conditions or any dispute arising in relation to the web site whether in contract or tort or otherwise, to submit to the jurisdiction of the courts located at Mumbai, India for the resolution of all such disputes.

Tikona WI-BRO

General Instruction

  1. Please use printed Subscriber Registration Form (SRF) only. DO NOT USE PHOTOCOPY
  2. SRF should be filled up in consultation with authorized sales representative of Tikona Digital Networks (TDN)
  3. In case of subscribers other than Indian national; two local references are required
  4. The SRF shall take effect after due verification of details provided in SRF by the company
  5. The SRF shall remain in force until expiry or termination in accordance with the provisions of the Agreement, provided that the Subscriber shall continue to remain liable for Charges, if any, payable to the Company for the Services
  6. The first bill will be sent to the installation address as given in the SRF. The subscriber can subsequently request for a change in the billing address, if needed
  7. Please attach self attested photocopies of supporting documents along with SRF

Terms & Conditionss (T&C)

    • Provision of Service shall include:
      1. Delivery of the subscriber service within the stipulated duration
      2. Assignment of Internet Protocol (IP) address for accessing the internet (The IP address provided by the company shall only be used for the purpose it has been provisioned)
    • Use of Service: The Subscriber shall use the Service in accordance with the Company’s Internet Acceptable Use Policy (“Acceptable Use Policy”). The Acceptable Use Policy shall mean the current version of the Company’s Acceptable Use Policy provided on its website (as may be changed by the Company from time to time)
    • Subscriber / Customer Premise Service Equipment (‘CPE’):
      • Subscribers may use their own CPE. However, such CPE’s need to be approved by the company. Incase, of such CPE’s:
        1. No rental or security deposit will applicable
        2. The company would not be responsible for maintenance of such CPE’s
      • When CPE provided by Company
        1. Rentals/security deposit/charges as defined in the rate plan shall be applicable
        2. Manufacturing defects – No charges to the Subscriber
        3. Repairs due to damage attributable to Subscriber – The Charges shall be assessed by Company and invoiced to Subscriber accordingly
    • Minimum System Requirements/ configuration of PCs/Laptop
      • Intel P IV 2 GHz or higher
      • 512 MB RAM
      • 20 GB free HDD space
      • OS: Win 2K,Win XP, Win Vista
      • Ethernet LAN Card /Port (10/100Base T) with TCP/IP support  and or USB2.0 port
      • Browser IE 6.0 & above, Mozilla Firefox 3.0 & above, Opera and Google Chrome browser
    • Exit Policy: In case subscriber chooses to discontinue after signing the SRF,
      • But prior to Service being provisioned due to inability of Service Provider / Company to deliver service within agreed period, no charges will be levied to the subscriber
      • But prior to Service being provisioned due to decision of the Subscriber, all one time charges will be forfeited
      • After Service provisioning; all one time charges will be payable along with Service charges on a pro-rata basis